Last updated 03 December 2019
Thank you for visiting https://www.360forexpro.com/ ("Site"). The Site is owned and operated by iFinex Inc.
and its affiliates, BFXWW Inc. and BFXNA Inc. (together "360Forex Pro Pro", "we", "our", or
"us" means iFinex Inc., BFXWW Inc., BFXNA Inc., Unus Sed Leo Limited, iFinex Financial Technologies
Limited and 360Forex Pro Pro Token Sales Inc.).
This Privacy policy ("Privacy Policy") together with our Terms of Service (which can be found at
https://www.360forexpro.com/legal/terms) ("Terms of Service") sets out the basis on which any Personal
Information we collect from you ("you", "your", or "customer"), or that you provide to us,
will be processed by us. By "Personal Information", we mean any information which, either alone or in
combination with other data, enables you to be directly or indirectly identified, for example your name, email
address, username, contact details or any unique identifier such as an IP address, device ID or other online
identifier.
Please read the following carefully to understand what data we collect, how that data is used and the ways it can
be shared by us. If you do not wish for your Personal Information to be used in the ways described within this
Privacy Policy then you should not access or use the Site or use the services, functions, or features offered from
time to time on the Site ("Services").
If you are accessing the Site from the US, the data controllers of your Personal Information are:
- iFinex Inc., a company which is registered in the BVI under company number 1 774 852 and using EU point of
contact ORWL Avocats whose registered office is at 57, rue Réaumur, 75002, Paris, France;
- BFXNA Inc., a company which is registered in the BVI under company number 1 900848 030 and using EU point of
contact ORWL Avocats whose registered office is at 57, rue Réaumur, 75002, Paris, France;
If you purchase a LEO token on the Site or if a LEO token is repurchased on the Site, the data controller of your
data is:
- Unus Sed Leo Limited, a company which is registered in the BVI under company number 2102097 and using EU point
of contact ORWL Avocats whose registered office is at 57, rue Réaumur, 75002, Paris, France.
If you are accessing the Site from outside the US, the data controllers of your data are:
- iFinex Inc., a company which is registered in the BVI under company number 1 774 852 and using EU point of
contact ORWL Avocats whose registered office is at 57, rue Réaumur, 75002, Paris, France; and
- BFXWW Inc., a company which is registered in the BVI under company number 1 871 900 and using EU point of
contact ORWL Avocats whose registered office is at 57, rue Réaumur, 75002, Paris, France.
If you are accessing the Derivative Site, in addition to the above mentioned data controllers, your data will
also be controlled by iFinex Financial Technologies Limited.
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1.What information do we collect?
- 1.1.Information you give us. This is information about you that you give
us by:
- registering for a 360Forex Pro Pro account;
- using the Support Centre on the Site; or
- corresponding with us by phone, e-mail or otherwise; or
- purchasing LEO tokens or LEO tokens being repurchased on the Site.
The Personal Information most often collected and maintained in a customer file includes customer
identification, transaction history including records of payments made.
- 1.2.Information we collect about you. Each time you use the Services, we
may automatically collect the following information, which may be considered to be Personal Information when
combined with other information about you:
- technical information, including the Internet protocol (IP) address used to connect your computer or
other device to the Internet, browser type and version, time zone setting, browser plug-in types and
versions, operating system and platform; and
- information about your visit, including the dates and times you use the Site length of visits to
certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used
to browse away from the page, and any phone number used to call the contact phone number provided on our
Site.
Similar to other websites, our Sites utilize browser cookies (small text files stored on a user’s web
browser when you visit a website), web beacons and similar tracking technologies (collectively,
“Cookies”) to collect and store certain information when you use, access, or interact with our
services. Please refer to our cookies policy for more details which can be found at https://www.360forexpro.com/legal/cookies_policy
Special categories of data.
We do not collect any special categories of Personal Information about you (this includes details about your
race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions,
trade union membership, information about your health and genetic and biometric data).
Information we may collect from third party sources
We may receive information about you from other sources, including third parties that help us update,
expand, and analyze our records; prevent or detect fraud; process payments; or analyze your use of our
Services. Our Services may also include integrated content or links to content provided by third parties
(such as live chat, social media content, plug-ins and applications). Additional third parties may include
our affiliated entities.
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2.Purposes for which we collect your Personal Information.
If you wish to transact on and use the Site or use the Services, 360Forex Pro Pro will collect information about
you for the purposes set out below.
Information you provide to us may be used to:
- 2.1.establish and maintain a responsible commercial relationship with you;
- 2.2.understand your needs and your eligibility for products and services;
- 2.3.inform you about trading and financing features;
- 2.4.provide information to you about developments and new products, including
changes and enhancements to the Site;
- 2.5.develop, enhance, and market products and services, and provide products
and services to you;
- 2.6.process billing and collection of any fees;
- 2.7.conduct surveys and get feedback from you;
- 2.8.deliver products and services to you;
- 2.9.provide you with news and other matters of general interest to you as a
360Forex Pro Pro customer;
- 2.10as we believe reasonably necessary, advisable or appropriate to comply with
our legal or regulatory obligations and to respond to legal, regulatory, arbitration or government process
or requests for information issued by government authorities or other third parties or to protect your, our,
or others’ rights; and
- 2.11when you purchase LEO tokens we may also use the information we collect to
process your payment for those tokens, to respond to your enquiries or to any problems that may arise (such
as difficulties in purchasing LEO tokens).
Information we collect about you.
360Forex Pro Pro uses IP addresses to analyze trends, administer the Site, track customer movements, and gather broad
demographic information for aggregate use. For systems administration and detecting usage patterns and
troubleshooting purposes, 360Forex Pro Pro’s web servers also automatically log standard access information including
browser type, access times/open mail, URL requested, and referral URL. This information is not shared with
third parties and is used only within 360Forex Pro on a need-to-know basis. 360Forex Pro reserves the right to block
access for any customer accessing the Site via a proxy service intending to conceal originating identity. This
includes access via the Tor anonymity network.
We may also aggregate personal and other data captured by us so that the data is no longer capable of
identifying an individual. Aggregated data may cover patterns of usage, and we reserve the right to use this
aggregated information for the purposes of improving and enhancing our Services, generating insights, for use
in marketing to other users and current and potential partners and otherwise for the purposes of our business.
Provided that such aggregated data does not directly or indirectly identify you as an individual, this data is
not considered to be personal information for the purpose of this Privacy Policy.
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3.Legal bases on which we process your Personal Information
- 3.1.We will process your Personal Information on the following grounds:
- where it is necessary for us to perform pursuant to our contract with you or in your interests; and/or
- where it is necessary for our legitimate interests (or those of a third party) and your interests and
fundamental rights do not override those interests. Legitimate interests mean the interests of our
organization to conduct and manage our business to enable us to better serve you and provide you with a
secure experience on the Site; and/or
- as may be required to comply with any legal or regulatory obligations that may apply to us, for instance
under anti-money laundering and sanctions regimes.
(We ensure that we balance any potential impact on you and your rights before we process your Personal
Information for our legitimate interests. We do not use your Personal Information for activities where our
interests are overridden by the impact on you (unless we have your consent or are otherwise required or
permitted to by law). You can obtain further information about how we assess our legitimate interests against
any potential impact on you in respect of specific activities by contacting us.)
- 3.2.Generally, we do not rely on consent as a legal basis for processing your
Personal Information other than in relation to our use of cookies (please see our cookies policy for more
details which can be found at https://www.360forexpro.com/legal/cookies_policy) or when we send third party direct
marketing communications to you via email or text message.
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4.Security and confidentiality.
- 4.1.360Forex Pro is committed to protecting your privacy. Internally, only people
with a business need to know Personal Information, or whose duties reasonably require access to it, are
granted access to customers’ Personal Information. Such individuals will only process your Personal
Information on our instructions and are subject to a duty of confidentiality.
- 4.2.The Site’s systems and data are reviewed periodically to ensure that you are
getting a quality service and that leading security features are in place. We have put in place procedures to
deal with any actual or suspected data breach and will notify you and any applicable regulator of a breach
where we are legally required to do so.
- 4.3
However, no information system can be 100% secure. So, we cannot guarantee the absolute security of your
information. Moreover, we are not responsible for the security of information you transmit to us over networks
that we do not control, including the internet and wireless networks.
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5.Disclosures.
- 5.1.You agree that we have the right to share your Personal Information with:
- Any member of our group, which means our subsidiaries, our 360Forex Pro holding company and its subsidiaries
including their respective contractors, affiliates, employees or representatives.
- Our service providers, to the extent necessary to supply the Services to you.
- Selected third parties, including analytics and search engine providers that assist us in the
improvement and optimization of the Services.
- .Authorities and law enforcement agencies worldwide either when ordered to do so or on a voluntary basis
if this appears reasonable and necessary to us (please refer to our Law Enforcement Requests Policy).
- 5.2.We will also disclose your Personal Information to third parties:
- If 360Forex Pro or substantially all of its assets are acquired by a third party, in which case Personal
Information held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your Personal Information in order to comply with any legal
obligation, or in order to enforce or apply our Terms of Service and other agreements; or to protect the
rights, property, or safety of us, our clients, or others.
360Forex Pro reserves the right to share current and historical bids, asks, and market prices; opening and
closing range prices; high–low prices; trade prices; estimated and actual trade volumes; settlement
prices; and other aggregate data and information related to the digital tokens or Derivatives Products
traded on the Site, including LEO tokens.
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6.Transfers.
- 6.1.Your Personal Information will be stored in Ireland and/or Switzerland and
may be transferred worldwide.
- 6.2.Personal Information and other data may therefore be exported outside of the
jurisdiction in which you reside. Your Personal Information may be processed and stored in a foreign country
or countries. Under those circumstances, the governments, courts, law enforcement, or regulatory agencies of
that country or those countries may be able to obtain access to your Personal Information through foreign
laws. You need to be aware that the privacy standards of those countries may be lower than those of the
jurisdiction in which you reside.
- 6.3.Unfortunately, the transmission of information via the Internet is not
completely secure. While we do our utmost to protect your Personal Information, we cannot guarantee the
security of your data transmitted to us over the email or through the Site; any transmission is at your own
risk. Once we have received your data, we will use strict procedures and security features to try to prevent
unauthorized access.
EEA customers only
- 6.4.We will take all steps reasonably necessary to ensure that your data is
treated securely and in accordance with this Privacy Policy. All data you provide to us is stored on our
secure servers. Where we transfer our data outside of the EEA, we ensure that adequate safeguards are in
place. Please contact us if you want further information on the specific mechanism used by us when
transferring your Personal Information out of the EEA.
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7.Your rights.
All Customers
- 7.1.You may access and verify your Personal Information held by 360Forex Pro by
submitting a written request to: 360Forex Pro c/o ORWL Avocats, 57, rue Réaumur, 75002, Paris, France.
- 7.2.
If you no longer wish to receive marketing communications from us, you can also let us know via through the
methods stated below. The electronic marketing communications we send to you also contain opt-out mechanisms
that allow you to opt-out from receiving those communications, update your contact information or change your
preferences at any time. We will honor your choice and refrain from sending you such announcements. You may
also opt back in to receive those communications at any time.
EEA Customers
- 7.3.You have a number of rights in relation to how we process your Personal
Information. These include the right to:
- access the Personal Information that we may hold about you;
- rectify any inaccurate Personal Information that we may hold about you;
- have your Personal Information erased in certain circumstances, for example, where it is no longer
necessary for us to process your Personal Information to fulfill our processing purposes; or where you
have exercised your right to object to the processing;
- restrict the processing of your Personal Information where, for example, the information is inaccurate
or it is no longer necessary for us to process such information or where you have exercised your right
to object to our processing;
- object to the processing of your Personal Information which may be exercised in certain circumstances,
for example, where we are processing your Personal Information for direct marketing purposes, or where
your own legitimate interests outweigh ours; and
- have your data ported to a new service provider if you no longer wish to use the Services.
You may exercise these rights by contacting us (see details below).
No fee usually required.
You will not have to pay a fee to access your Personal Information or to exercise any of your other
rights. We may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.
Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you.
We may need to request specific information from you to help us confirm your identity and ensure your
right to access your Personal Information (or to exercise any of your other rights). This is a security
measure to ensure that Personal Information is not disclosed to any person who has no right to receive it.
We may also contact you to ask you for further information in relation to your request to speed up our
response.
Time limit to respond.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than
a month if your request is particularly complex or you have made a number of requests. In this case, we
will notify you and keep you updated.
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8.Other Sites and protecting your Personal Information.
- 8.1.This Privacy Policy and the use of your Personal Information only applies to
the information you provide to us. You are cautioned that if you disclose Personal Information or personally
sensitive data through use of the Internet, such as through chat rooms, communities, bulletin boards, or other
public online forums, this information may be collected and used by other persons or companies over which
360Forex Pro has no control.
Our Site and other services may include integrated content or links to content provided by third parties (such
as video materials, social media content, plug-ins and applications). Please note that the websites,
applications and services of third parties (including affiliate entities, associated companies, sponsors,
advertisers or other persons) will be governed by the privacy settings, policies, and/or procedures of the
third party, which may differ from this Privacy Policy. This Privacy Policy does not address, and we are not
responsible for or able to control, the privacy, security, or other practices of any third parties.
It is your responsibility to review the privacy statements, policies, terms, and conditions of any person or
company to whom you choose to link or with whom you choose to contract. 360Forex Pro is not responsible for the
privacy statements, policies, terms, conditions, or other content of any Site not owned or managed by
360Forex Pro.
- 8.2.360Forex Pro takes all reasonable endeavours to protect and safeguard Personal
Information, but there are protective measures you should take, as well. Do not share your Personal
Information with others unless you clearly understand the purpose of their request for it and you know with
whom you are dealing. Do not keep sensitive Personal Information in your e-mail inbox or on Webmail. If you
are asked to assign passwords to connect you to your Personal Information, you should use a secure password
and always use two-factor authentication (2FA), where available. You should change your password regularly.
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9.Changes To Our Privacy Policy
- 9.1.Any changes we make to our Privacy Policy in the future will be posted on
this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates
or changes to our Privacy Policy.
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10.Contact
- 10.1.Questions, comments and requests regarding this Privacy Policy should be
addressed to support@360forexpro.com
- 10.2
We may also be contacted at 17F-1, No. 266, Sec. 1, Wenhua Road, Banqiao Dist., New Taipei City, Taiwan
(Republic of China).
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11.EEA customers only
- 11.1.
Should you have any concerns about how we handle your Personal Information, please contact us in the first
instance. We will do our best to resolve your concern. Alternatively, you may prefer to submit a complaint
directly to the national supervisory authority within your jurisdiction, details of which can be found online.
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12.Data subjects under eighteen
- 12.1.
Our business is not directed at anybody under the age of eighteen, and we will never knowingly collect
personal information from individuals under the age of eighteen.
- 12.2.
Persons under the age of eighteen are not permitted to purchase LEO tokens.